How to Get Feedback from Clients and Why It’s Important

Imagine fewer appointments on your calendar. Your sales are decreasing and you don’t know why. You’ve realized that your focus has been more on making money and less on what your customer needs. Here are ways to get valuable feedback, find direction and regain business. Surveys Surveys are king in getting consumer feedback. Get data on…

​Why We Love Leadership (And You Should Too!)

We recognize what takes for you to be top-notch. Using your strength and tenacity is a must in entrepreneurship. Maybe you’re involved in the community or perhaps you are a master in your industry. Whatever the case, others hold you in high regard. You are the authority and your judgement is what matters most.  Leaders…

12 Simple Ways to Increase Productivity

We all want to do more and be better. Accomplishing goals is how we live out our purpose. Even though we manage tasks well, there are moments where we’re barely hanging on. Below you’ll find ways to loosen the grid lock and get moving again. 1. Have the reference materials you need 2. Get any…

3 Essential Things for Exceptional Customer Care

Do you have a poor service rating? Are your reviews not so great? Here are ways to make impact your business with seamless customer interaction. 1. Having the right systems in place. It’s important that your clients can reach you and throughout multiple avenues. Telephone contact was the most common tool bridging companies with their…

How to Throw a Rockin’ Client & Staff Holiday Party

Written By Stephanie Feggins ‘Tis the season to be jolly! Grab the egg nog and ugly sweater, it’s prep time for your holiday party. You’ll want to pay attention to details in the areas of food, atmosphere and even party favors. Whether you have a large clientele or a few loyal supporters, throwing a themed…

3 Ways Consumer Purchases Are Smarter

  The modern consumer uses several methods to influence their buying trend considering precautions before spending their hard-earned cash. Years ago customer based purchases on tradition and availability. Now not only are they getting advice from friends and family about products, they’re researching deeper for the good, bad and ugly. The power of numbers in…

5 Motivation Killers In Business Management

When it comes to business dealings it can get complicated. You’re keeping your head above waters and clients are disappearing. If you don’t shape up you could slowly lose them to your competitor. Can’t figure out what’s wrong? You’ve owned your niche for years, but could never fully grasp the logistics. If you think your…

How To Deal With Unruly Clients Like A Boss

  Imagine getting that nightmare contact known as a complaint. You never expected this because you do everything right for your clients. But this time it’s wrong and solely your fault. What would you do? Its helpful have a few tricks to handle uneasy customers that can prevent loosing clients and save your bottom line….

Welcome

Thank you for dropping in! It is appreciated. If you’re interested in making your business better you’re in the right place. A plethora of topics about digital marketing and customer relationship management are on the horizon to prepare your business for success.